>Building customer success stories on daily basis > Building customer success stories on daily basis > Building customer success stories on daily basis
Monitor and measure any sales processes and your pipeline, improve upselling and cross-selling. CRM helps businesses getting closer to the customer and to build better customer relations, understand who your customers are and why they purchase your products, as well as trends in customers' purchasing histories.
Find opportunities hiding in your data
Business analytics helps to analyse, report on and to easier understand your data, predict trends and build strategy.
Engage with customers
Everything from the Self-service portal to the customer satisfaction survey. CRM Service module work side by side to create the best possible user experience. Properly set up customer services processes increase both customer satisfaction and agent productivity by 34%
Send the right message at the right moment
Campaigns & Lead generation. CRM software also automate these processes to create a better experience for both the businesses and their customers. Getting new prospects and future customers never been easier through CRM marketing engagement processes. Properly set up campaign increase your lead conversion rate and lessens churn rate
Create customer first digital experience
Allow your business partners to pull their data directly into your system. Any sales request or support help can be done directly in CRM which leads to higher customer satisfaction and quicker response rate
Join your customers on 1-on-1 journey with your brand
If you're looking for a tool to increase revenue, or you're providing customer service for your customers, or to create an advertising campaign - Salesforce can help to achieve your goals and bring results to the next level. Salesforce platform can effectively support your business with the entire Partner ecosystem around it. With an 360-view of your customers, you can better meet their demands. So sales close quicker. Marketing hits the mark. Service comes with more smiles. And customer loyalty drives business growth
HOW SALESFORCE
Salesforce helps businesses across industries deliver an outstanding customer experience that is needed to anticipate customer needs and outpace the competitors.
Want to see how Salesforce can improve your business? Find your domain among those who use Salesforce or introduce this technology into your field.
BUSINESS
HELPS YOUR
HOWCRM HELPS YOUR BUSINESS
CRM solutions are used in different areas. Find your domain among those who use CRMs or introduce this technology into your field
Customer acquisition and customer service management
KYC
Partnership relationship management
Products and pricing (CPQ)
Retail
SKU catalogue and price lists management
Supply chain automation
Launching personalized marketing campaigns based on customer behaviour analysis
Contact center automation and handling of customer queries
Manufacturing
Automated supplier / partner management
Warranty and order fulfillment automation
Handling of SKU catalogue and tiered pricing
Operations, supply chain automation
High Tech
Customer service
Product and service management
Onsite customer service processes
Sales processes for B2B and B2C customers
CPQ
Non-profit
Donor relationship management
Donor recruitment
Fundraising evaluation and planning
Finance tracking, monitoring and implementation
CRM WITH SALESFORCE
Salesforce creates a handy user interface for a collection of data and allows businesses organizing to automate almost all aspects of the business
Everything is easily accessible in one place: your business will no longer face data quality issues, inconsistent reporting, non-centralized communication channels, duplication of activities and data entries, and confusing workflow
BENEFITS OF IMPLEMENTING
Our competitive advantage – speed and quality of work with CRM