Transform
your business
WITH Salesforce
We deliver cutting-edge solutions to gain
deep insights and powerful engagement
with customers, partners and employees
CUSTOMER
RELATIONSHIP
MANAGEMENT
Find your domain among those who use CRMs or introduce this technology into your field
>Building customer success stories on daily basis > Building customer success stories on daily basis > Building customer success stories on daily basis
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WHY SALESFORCE?
Grow your sales
Monitor and measure any sales processes and your pipeline, improve upselling and cross-selling.
CRM helps businesses getting closer to the customer and to build better customer relations, understand who your customers are and why they purchase your products, as well as trends in customers' purchasing histories.
Find opportunities hiding in your data
Business analytics helps to analyse, report on and to easier understand your data, predict trends and build strategy.
Engage with customers
Everything from the Self-service portal to the customer satisfaction survey. CRM Service module work side by side to create the best possible user experience. Properly set up customer services processes increase both customer satisfaction and agent productivity by 34%
Send the right message at the right moment
Campaigns & Lead generation. CRM software also automate these processes to create a better experience for both the businesses and their customers.
Getting new prospects and future customers never been easier through CRM marketing engagement processes. Properly set up campaign increase your lead conversion rate and lessens churn rate
Create customer first digital experience
Allow your business partners to pull their data directly into your system. Any sales request or support help can be done directly in CRM which leads to higher customer satisfaction and quicker response rate
Join your customers on 1-on-1 journey with your brand
If you're looking for a tool to increase revenue, or you're providing customer service for your customers, or to create an advertising campaign - Salesforce can help to achieve your goals and bring results to the next level. 
Salesforce platform can effectively support your business with the entire Partner ecosystem around it.
With an 360-view of your customers, you can better meet their demands. So sales close quicker. Marketing hits the mark. Service comes with more smiles. And customer loyalty drives business growth
HOW SALESFORCE
Salesforce helps businesses across industries deliver an outstanding customer experience that is needed to anticipate customer needs and outpace the competitors.

Want to see how Salesforce can improve your business? Find your domain among those
who use Salesforce or introduce this technology into your field.
BUSINESS
HELPS YOUR
HOW CRM
HELPS YOUR
BUSINESS
CRM solutions are used in different areas. Find your domain among those who use CRMs or introduce this technology into your field
Banking & Finance
  • Sales management in corporate or retail segments
  • Loan approval automation
  • Turn-key solutions for omnichannel banking
  • Customer acquisition and customer service management
  • KYC
  • Partnership relationship management
  • Products and pricing (CPQ)
Retail
  • SKU catalogue and price lists management
  • Supply chain automation
  • Launching personalized marketing campaigns based on customer behaviour analysis
  • Contact center automation and handling of customer queries
Manufacturing
  • Automated supplier / partner management
  • Warranty and order fulfillment automation
  • Handling of SKU catalogue and tiered pricing
  • Operations, supply chain automation
High Tech
  • Customer service
  • Product and service management
  • Onsite customer service processes
  • Sales processes for B2B and B2C customers
  • CPQ
Non-profit
  • Donor relationship management
  • Donor recruitment
  • Fundraising evaluation and planning
  • Finance tracking, monitoring and implementation
CRM WITH
SALESFORCE
Salesforce creates a handy user interface
for a collection of data and allows businesses organizing to automate almost all aspects of the business

Everything is easily accessible in one place:
your business will no longer face data quality issues, inconsistent reporting, non-centralized communication channels, duplication of activities and data entries, and confusing workflow
BENEFITS OF IMPLEMENTING
Our competitive advantage –
speed and quality of work with CRM
BENEFITS OF IMPLEMENTING
CRM
SALESFORCE CLOUDS > SALESFORCE CLOUDS > SALESFORCE CLOUDS > SALESFORCE CLOUDS> SALESFORCE CLOUDS> SALESFORCE CLOUDS
Salesforce Sales Cloud 
  • Store your entire customer relationship history in one system
  • Increase sales with artificial intelligence
  • Manage the sales process at any time on any available device
  • Customized sales
  • Create applications to automate any business process, minimizing research and development costs
Salesforce Service Cloud
  • Provide a quick and reliable way to resolve customer issues.
  • Enhance the customer experience with customer-friendly and easily available portals
  • Provide your customers with personalized support across digital channels, including messengers and social media
  • Improve contact centre efficiency with chatbots and other artificial intelligence solutions
  • Adjust the service to the needs of your business
Salesforce Community Cloud
  • Create portals, websites, forums and mobile apps faster than before
  • Use a consistent company branding across all sites and apps
  • Provide a wide range of self-service options for your customers - starting from creating leads to giving feedback
  • Do business with your partners using one integrated platform for sales, marketing and partner support
  • Involve your employees into your company's workflow - from collective problem solving to gamification
Salesforce Marketing Cloud
  • Quick and reliable way to solve customer issues.
  • Enhance the customer experience with customer-friendly and easily available portals
  • Provide personalized support to customers through their preferred digital channels, including messengers and social networks
  • Improve contact centre efficiency with chatbots and other artificial intelligence solutions
  • Adjust the service to the needs of your business
Tableau
  • Create interactive dashboards and reports based on data from different systems
  • Automatically wield data correlation and predict changes using artificial intelligence
  • Get specific recommendations to achieve your business goals
  • Visualize your entire business on one screen
  • Easily create artificial intelligence models to analyze your data
OUR SERVICES
OUR CUSTOMERS
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Red Crescent
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Impact Hub
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Apifon
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